PRIVACY POLICY

Last Updated: December, 2025

FTF Design Co. (“FTF,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our brand in any way.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Company or organization name
Payment information (processed securely through third-party providers)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and actions taken
Cookies and tracking technologies (used for analytics and improving user experience)

C. Order & Account Information

When placing an order or creating an account, we collect data necessary to complete the transaction and maintain your account.

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Communicate regarding orders, updates, or support
Provide and improve our digital services and portals
Personalize user experience
Send marketing communications (only with your consent, where required)
Maintain security and prevent fraudulent activity
Comply with legal obligation

3. Sharing Your Information

We do not sell your personal information. However, we may share information with:

A. Service Providers

Third-party vendors who help us operate our business, including:

Payment processors
Shipping carriers
Web hosting providers
Customer service or CRM platforms
Email marketing tools

These partners may only use your information as needed to perform services on our behalf.

B. Legal Requirements

We may disclose information if required to:

Comply with laws or legal processes
Protect the rights and safety of FTF Design Co. or others

4. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

Improve website performance
Understand user behavior
Personalize content

You may disable cookies in your browser settings, but certain website features may not function properly.

5. Data Retention

We retain your information only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

6. Security

We implement industry-standard measures to protect your information.
However, no method of transmission over the internet is 100% secure.
We cannot guarantee absolute security, but we work to safeguard your data at every step.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal information
Update or correct your information
Request deletion
Opt out of marketing communications
Request a copy of data we hold

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect personal information from children.

9. Third-Party Links

Our website or portals may contain links to third-party sites.

We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy at any time.

Revisions will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: customercare@ftfdesignco.com or visit our website at www.ftfdesignco.com